Insurance Claims

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Insurance Claims in Dayton, OH

Dealing with damage to your home can be very stressful, especially when it involves filing an insurance claim. From navigating the claims process to ensuring that you receive fair compensation for the damage, it can be overwhelming to handle it all on your own.

At ZCI General Contracting, we understand the hurdle that homeowners face when dealing with insurance claims for home damage. That's why we offer a comprehensive solution to help make the process as smooth and stress-free as possible.

Our team of professionals is here to guide you through the claims process, from filing the claim to completing the necessary repairs. We're committed to ensuring that you receive the compensation you deserve, so you can get back to enjoying your home as soon as possible.

Let us take the burden off your shoulders and provide you with the peace of mind you deserve. Contact us at 937-697-5063.


What You Need to Know About Insurance Claims

If you're dealing with damage to your home or property, you may be wondering what to do next. Filing an insurance claim is the first step, but there are many more details to consider.

Here's what you need to know.

The Process

The first step is to file a claim with your insurance company, providing details about the damage, such as the date of the storm and any other relevant information. They will assign an adjuster who will inspect the loss and write a scope of work. You will want to have a representative there to ensure that all the damage is discovered and accounted for.


Once the adjuster has completed their inspection and written their scope of work, they will release the first check, which is for the actual cash value (ACV) portion minus your deductible. Your deductible is your portion of the payment that you agreed to when you purchased your policy. When the job is complete, they will release the final check, which was the depreciation they withheld until the job was complete.


There are two main types of policies: ones with recoverable depreciation (RCV: Replacement Cost Value) and those with non-recoverable depreciation (ACV: Actual Cash Value). You want to have RCV. If your depreciation is non-recoverable, then you will be responsible for this portion of the payment in addition to your deductible.

Code Coverage

Code coverage allows for upgrades to items on your home that are not up to code. There is typically a code coverage dollar amount limit. Be sure to ask your agent about code coverage in your policy.


A supplement to an estimate is any item that was missing from the original scope of work that must be added in order to correctly restore the property. The initial estimate is just an educated guess, so there will almost always be supplemental items on every single insurance claim.


An appraisal is an alternative dispute resolution method built into insurance policies to help circumvent insurance adjusters when they are being unreasonable. If an agreement cannot be reached, each party hires their own unbiased appraiser, who will reach a dollar amount agreement of what it will take to restore the property. If they cannot agree, they bring in an umpire to hear the arguments and break the tie.

If you need help navigating the insurance claims process, contact us for assistance. We can help you seek the coverage you deserve. Call us at 937-697-5063.

Quick Tips for Filing an Insurance Claim

If your home has sustained damage from a storm or other incident, it's important to take action quickly to ensure that the damage is properly documented and repaired. Here are some quick tips to help you file an insurance claim:

  • Call Your Insurance Company. Contact your insurance company as soon as possible to notify them of the damage. Be prepared to provide the following information:
  • Location of the home
  • Policyholder name
  • Policy number
  • Date of the storm or incident
  • Time of the incident
  • Cause of the damage (wind, hail, trees, etc.)
  • A detailed description of the damage
  • Obtain a Claim Number. Your insurance company will provide you with a claim number, which you should keep on hand for future reference.
  • Call ZCI General Contracting. Contact us to schedule an inspection of your roof and document all damage with photographs. We are experienced in working with insurance companies to ensure that all damage is properly documented and repairs are completed to your satisfaction.
  • Document the Damage. Before making any temporary repairs, be sure to document the damage with photographs or video. This can help support your claim and ensure that you receive the full compensation you are entitled to.
  • Keep Records. Keep records of all communications with your insurance company, including the date and time of phone calls, the name of the person you spoke with, and a summary of the conversation. You should also keep receipts for any temporary repairs you make, as these may be reimbursable under your policy.

By following these quick tips, you can help ensure that your insurance claim is handled smoothly and that your home is restored to its pre-damage condition as soon as possible. At ZCI General Contracting, we are committed to providing our customers with the highest quality service, and we will work closely with you and your insurance company to ensure that your claim is processed quickly and accurately.

Contact us at 937-697-5063 to get started on your insurance claim.


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